IT Help Desk Support
When one of your organization’s IT users has a question or needs help with a program or IT devise, they should have immediate access to technical support regardless of whether it is day or night.
IT support should always be available when you need it.
Compu Care Egypt Help Desk support is available 24/7, including weekends and holidays, to help your organization’s users with their IT support needs. Any time anyone in your organization needs IT help of any kind, they can call our Help Desk and speak with a Qualified COMPUCARE engineer.
Get the help you need in a language that you can understand
When your users call our Help Desk, they can be sure to have their needs understood and addressed promptly. We can do this because our Help Desk is staffed in EGYPT by COMPUCARE engineers that are held to the same standards as our engineers that visit your business site. Contact us for more information.
With remote monitoring, you’re always covered, but in case of emergency, we can also come onsite.
Compu Care Egypt has invested in the best technologies available to address IT users’ problems remotely. This means that instead of having to call to schedule an onsite visit with one of our engineers, our engineers can help your users remotely. We have in place the technologies needed to immediately assess and address your users’ server, desktop, and network issues. Still, have a problem? In case of an emergency, we can also schedule an engineer to help you onsite.