3CX VoIP Solutions Egypt

Accelerate your businesses growth with 3CX phone system. Don’t just rely on phone calls but communicate using Live Chat, Facebook messenger, SMS and video conferencing. All this from a single client so no switching between apps. Choose from web, desktop and mobile clients or easily connect a supported IP phone.

1. 3CX is affordable and scales with your business

  • No per user per month fee. One low yearly cost based on system size.
  • Bring your own SIP trunk, control your numbers, and lower call costs.
  • No bolt-ons, just simple license editions.
  • Save money and connect your existing IP phones.
  • Simple administration with automated upgrades and backups.

2. Add live chat and social messaging to the mix

  • Turn web visitors into conversions with live chat.
  • Have customers call you for free from your website in a single click.
  • Respond to Facebook messages instantly to impress your visitors.
  • Use SMS to send customers reminders or updates.
  • Integrate your CRM to know who you’re chatting or talking with.

3. Take your business phone anywhere

  • Use your office number to take calls on your smartphone.
  • iOS / Android apps keep the team connected via calls, video conferences & chats.
  • Includes web client and desktop apps. Ideal for enabling a remote workforce.
  • Update your status to show when you’re available or away on holiday.
    Remotely manage the system and users from anywhere.

4. Meet over video conferencing, it’s free!

  • Integrated free with no time limit on meeting duration.
  • No downloads required. Up to 250 participants can join from their browser.
  • Easily schedule conferences and add them to your calendar automatically.
  • Enhance meetings. Add YouTube content, interactive whiteboards & polls.
  • Stream your conference on YouTube, increasing your reach to millions.

5. Self-managed or hosted, the choice is yours

Hosted by 3CX:

StartUP: Preconfigured, ready-to-go for up to 20 users
Above 20 users hosted in your own dedicated instance
Want to manage it yourself in your cloud or on-premise? Try self-managed.

Self-host on Amazon, Azure, Google & more
DIY on-premise on Windows or Linux
Switch to 3CX hosting, on-premise, or back to your cloud at any time.

3CX Basic Features:
  • Unlimited Extensions
  • Voicemail
  • Supports SIP Trunks/Gateways
  • IVR
  • Call Reporting
  • Call Queuing
  • Call Recordings Management
  • Custom FQDN
  • Web-based Management Console
  • Automated Provisioning of Devices
  • Easy Backup and Restore
  • VMware and Hyper-V Compatibility
  • Voice Mail
  • Click2Call Extension
  • Softphone clients for Android, Mac, Web and Windows
  • Web Conference
3CX Advanced Features:
  • Call Center / Contact Center
  • Call Flow Designer
  • Advanced Queue Strategies
  • Advanced Call Reporting
  • Barge In / Listen In / Whisper
  • Query Customer Name Based on Caller ID
  • Ability to Use 3CX Clients API
  • Real Time Queue Monitoring
  • Switchboard Queue Manager View
  • Supervisor can Log Agents In/Out
  • Supports External Agents
  • Callback if queue full
  • SLA alerting/reporting
  • Wallboard
  • CRM Integration / Scripting Interface
3CX VoIP Solutions Egypt

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